Cookie Policy

Last updated: 18 March 2025

This Cookie Policy explains what cookies and similar technologies we use on https://frozenonphar.world (“the website”), why we use them, how long we keep them, and how you can manage your preferences. This policy should be read together with our Privacy Policy, which describes how we process your personal data in general.

1. Who we are

Frozenonphar
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@frozenonphar.world
Phone: +64 9 941 4911

2. What are cookies and similar technologies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the site to recognise your device and remember your preferences or actions over time. We may also use similar technologies such as local storage, session storage, or pixels where relevant. In this policy, we use “cookies” to refer to cookies and such similar technologies where appropriate.

3. Legal basis

We use cookies in line with applicable law:

• Strictly necessary cookies are required for the website to function (e.g. security, load balancing, consent storage). We do not need your consent for these under the ePrivacy Directive / GDPR, but we still inform you about them.
• Analytics and performance cookies help us understand how visitors use our site (e.g. pages viewed, time spent). We use these only with your consent where required by law.
• Marketing or advertising cookies may be used to deliver relevant content or ads. We use these only with your consent.

You can change your preferences at any time via the cookie banner or the “Cookie settings” option on our website, or by contacting us.

4. Categories of cookies we use

4.1 Strictly necessary cookies

These cookies are essential for the website to work. They enable basic functions such as page navigation, secure areas, and remembering your cookie consent choices. They cannot be disabled in our systems.

• Purpose: Operation of the website; security; storing your cookie consent preferences.
• Retention: Session or up to 12 months (e.g. consent cookie).
• Consent: Not required (always active).

4.2 Analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information in an aggregated form (e.g. number of visits, popular pages). This helps us improve the site.

• Purpose: Analysing site usage; improving performance and content.
• Retention: Typically up to 24 months, depending on the tool used.
• Consent: Required. You can enable or disable them in Cookie settings.

4.3 Marketing cookies

These cookies may be used to deliver relevant advertisements or to track the effectiveness of campaigns. They may be set by us or by third-party advertising partners.

• Purpose: Delivering relevant content and ads; measuring campaign effectiveness.
• Retention: Varies by provider; typically up to 12–24 months.
• Consent: Required. You can enable or disable them in Cookie settings.

5. Third-party cookies

Where we use services provided by third parties (e.g. analytics or advertising platforms), those parties may set their own cookies. Their use of data is governed by their respective privacy and cookie policies. We select partners that commit to appropriate data protection standards and, where we act as joint or independent controller, we provide further information in our Privacy Policy.

6. How long we keep cookie data

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified in the tables above or until you delete them. Our consent preference is stored for up to 12 months, after which we may ask for your choices again. You can clear cookies at any time via your browser settings.

7. How to manage cookies

You can control and manage cookies in several ways:

• Cookie banner and Cookie settings: When you first visit our website, you can choose “Accept all”, “Reject” (non-essential cookies), or “Cookie settings” to enable or disable analytics and marketing cookies. Strictly necessary cookies remain active.
• Browser settings: Most browsers allow you to refuse or delete cookies. How you do this depends on your browser (e.g. Chrome, Firefox, Safari, Edge). Blocking all cookies may affect the functionality of the website.
• Contact us: If you want to withdraw consent or have questions about our use of cookies, contact us at team@frozenonphar.world.

8. Your rights

Where cookie data amounts to personal data, you have the rights described in our Privacy Policy (e.g. access, rectification, erasure, restriction, object, data portability, withdrawal of consent, complaint to a supervisory authority). To exercise these rights, contact us using the details in section 1.

9. Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or law. The “Last updated” date at the top will be revised accordingly. We encourage you to review this page periodically. Where required by law, we will seek your consent before activating new non-essential cookies.

10. Contact

For questions about this Cookie Policy or our use of cookies:

Frozenonphar
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@frozenonphar.world
Phone: +64 9 941 4911